Terms of Engagement.
Understanding our mutual commitments ensures we deliver the exceptional architectural furniture you expect. Transparency is our foundation.
View TermsPurchase & Installation Guidelines
Welcome to Architexture Furnishings. By engaging our bespoke furniture design and architectural installation services, you're entering into a formal agreement. We pride ourselves on precision, and these terms protect your investment as much as our craftsmanship.
1. Bespoke Sales and Commissions
How do we ensure your vision is realized? Every single piece categorized as 'Bespoke' or 'Custom' is manufactured to your unique specifications. Because of this, once production has commenced following your final approval of the architectural shop drawings, orders cannot be cancelled or refunded.
We require a 50% non-refundable deposit for all custom cabinetry and cabinetry installations. The remaining balance is due strictly 48 hours prior to the scheduled installation date at your Linden Boulevard project or specified site.
2. Installation & Structural Liability
Our team handles architectural furniture installations with extreme care. However, it's the client's responsibility to ensure that the substrate—the walls, floors, or ceilings—is structurally sound and capable of supporting the designed load.
Will Architexture Furnishings be liable for existing structural deficiencies? No. We're responsible for the integrity of our furniture, but we don't assume liability for the building's structural health. If we encounter unforeseen structural issues upon arrival, we'll halt work and consult with your contractor immediately.
Return Policy Summary
Due to the customized nature of architectural furniture, we don't accept returns on bespoke items unless there is a verifiable manufacturing defect. Minor characteristics of natural wood grain or hand-applied finishes aren't considered defects. We're here to solve issues, not build barriers.
3. Lead Times & Delivery
Quality takes time. Typical lead times for custom cabinetry range from 8 to 14 weeks depending on material sourcing. While we strive to meet every deadline, Architexture Furnishings isn't liable for delays caused by global material shortages or logistical issues beyond our direct control. Don't worry, we'll keep you updated every step of the way.
Last updated: October 24, 2023. We reserve the right to update these terms to reflect changes in New York state retailing regulations.
Questions about these terms?
Our design consultants are here to clarify any points of our agreement before we start your build.